Just as excellence is the norm for Harrods department store, so Harrods Bank takes as its goal the delivery of banking built around personal relationships and capable of exceeding the expectations of even the most discerning customer.
Banking has changed dramatically in recent years. While much good has come from the introduction of fast and efficient modern systems, we believe that this must never be at the cost of customer service.
Now, as at every other time in our history, we consider that the personal relationships a bank maintains with its customers form the cornerstone of its ability to be of service.
In addition to their many years of banking experience, the relationship managers we assign to each customer are steeped in the courtesy, discretion and understanding that we believe customers are due from their bank.
Your relationship manager is here to assist you personally, either face to face, by email or by telephone, to discuss your accounts and your changing banking needs, and to ensure that the facilities and resources of Harrods Bank are at your disposal as you require them.