Just as excellence is the norm for Harrods department store, so Harrods Bank takes as its goal the delivery of banking built around personal relationships and capable of exceeding the expectations of even the most discerning customer.
Banking has changed dramatically in recent years. While much good has come from the introduction of fast and efficient modern systems, we believe that this must never be at the cost of customer service.
Now, as at every other time in our history, we consider that the personal relationships a bank maintains with its customers form the cornerstone of its ability to be of service.
In addition to their many years of banking experience, the Relationship Managers we assign to each customer are steeped in the courtesy, discretion and understanding that we believe customers are due from their bank.
Your Relationship Manager is here to assist you personally, either face to face, by email or by telephone, to discuss your accounts and your changing banking needs, and to ensure that the facilities and resources of Harrods Bank are at your disposal as you require them.
We offer customers a wide range of banking, savings and lending products designed to meet their personal and business banking needs. Each of our products is complemented by the assistance, care and expert advice of our Relationship Managers.
We provide a range of banking products capable of meeting the personal and business requirements of our customers.
Our Personal banking product range includes a choice of current accounts, savings accounts suited to a wide range of customer circumstances and a Children’s savings account. The latest additions to our savings portfolio are an 18 Month,1 Year, 2 Year, 3 Year, and 5 Year Fixed Rate Deposit Accounts as well as a 120 Day Notice Account. We also provide a bullion dealing service for customers wishing to invest in bars, or coins or to purchase commemorative collections.
Our customers can also buy or sell foreign currency at competitive rates for their business, travel or personal needs.
We offer loan and overdraft facilities, as well as a range of mortgages for the purchase of main or second homes, or investment property.
We offer Business customers a similar range of current and deposit accounts, loans and overdraft facilities.
The value of each of our products is enhanced by the expertise and personal care with which products are selected and recommended for each customer by our Relationship Managers.
Harrods Bank Relationship Managers have substantial experience in attending to customers’ Personal and Business banking needs. They are charged by the bank with taking the time to get to know, and to understand the needs and wishes of, each customer. This enables us to ensure that each product offered to a customer represents a genuine enhancement to the service that customer receives from us.